okzz Privacy Policy

1. Introduction & Scope

okzz ("we", "our", "platform") is a trusted online entertainment and betting platform in Bangladesh. We give the highest respect to our users' ("you", "your") privacy and are committed to protecting their personal information.

This privacy policy explains how okzz collects your personal information, what purposes that information is used for, when and under what circumstances information may be shared with third parties, how long your information is retained, and what rights you have regarding your information.

By using okzz's website or services, you agree to the terms described in this privacy policy. If any part of this policy is unclear to you, you may contact our support team.

This policy is connected to okzz's terms and conditions, and both documents should be read together. In the event of any dispute regarding data protection, the guidance in this privacy policy will apply.

2. Information We Collect

okzz collects only the information that is necessary and consistent with its stated purposes. Our data collection process is divided into two main categories.

2.1 Information You Provide Directly

During registration and account management, we collect the following information:

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Mobile phone number (Bangladeshi number)
• Email address (optional, for communication)
• Password (stored in encrypted form — never kept as plain text)
• Financial transaction details: bKash, Nagad, Rocket, or Upay account numbers (for deposits and withdrawals)
• Identity verification documents (if required): National ID card or passport details

2.2 Automatically Collected Information

When you use okzz, certain information is recorded automatically:

• IP address and geographic location (at the city or region level)
• Device type, operating system, and browser information
• Session duration, pages visited, and navigation patterns
• Login and logout time and date
• Game play history and betting records (for accounting and dispute resolution)
• Information collected through cookies and similar tracking technologies

3. Purpose of Data Use

okzz uses your information only for specific, clear, and legitimate purposes. No information is used beyond the purposes stated above.

4. Data Sharing & Disclosure

okzz does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

Information is shared with various operational partners — including payment processors, technology infrastructure providers, game software suppliers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, etc.), and anti-fraud services — only to the extent necessary for them to perform their specific tasks. These partners are contractually obligated not to use your information for any other purpose.

4.2 Legal Obligations

In the case of a court order, a lawful request from a law enforcement agency, or any other legal obligation, okzz may be required to disclose information in compliance with applicable law.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, your information may pass to the new owner. We will notify you in advance of any such change and ensure that your information is maintained to the same protection standard.

4.4 Consent-Based Sharing

Outside the cases described above, we will obtain your explicit consent before sharing your information for any other purpose.

5. Cookies & Tracking Technologies

The okzz website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our service.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are required to maintain login sessions, verify security tokens, and remember your preferred language and settings. Without these cookies, the website cannot function properly.

5.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with the website. This information is used to identify page loading times, the most frequently visited sections, and areas prone to errors.

5.3 Cookie Control

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note, however, that disabling essential cookies may cause some important features of the website to stop working.

6. Data Security Measures

okzz applies industry-standard technical and administrative security measures to protect your information. Our security practices are reviewed and updated on a regular basis.

In the event of a data breach or security incident, okzz will follow applicable legal obligations and notify affected users in a timely manner.

7. Data Retention & Deletion

okzz retains your information only for as long as necessary or as legally required.

7.1 Information for Active Accounts

While your account is active, we retain all of your information. This includes account management data, transaction history, customer service records, and gaming history, all kept securely.

7.2 After Account Closure

If you wish to close your account, we will process your request. However, financial transaction records and identity verification information may need to be retained for a further period due to legal obligations. Such information is kept solely for legal requirements and is not actively used.

7.3 Data Deletion Requests

Contact the support team to request deletion of your information. We will verify your identity and fulfill your request where legally permissible, and inform you of the outcome.

8. Your Rights

As an okzz user, you have certain important rights regarding your personal information.

To exercise any of the above rights, please contact our support team. We will consider your request seriously and endeavor to respond as quickly as possible.

9. Protection of Minors

okzz strictly provides services only to individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under 21 or permit them to create an account.

An age verification process is applied at the time of registration. If we become aware that information has been collected from a minor, we will immediately close that account and delete the associated information.

If you believe a minor has created an account on okzz, please notify our support team immediately.

10. International Data Transfers

okzz works with various international technology partners for game services, technology, and payment processing. As a result, your information may in some cases be processed outside Bangladesh.

We ensure that data protection standards remain consistent in such international transfers. Appropriate contractual safeguards are in place with each international partner, and they are obligated to comply with applicable international data protection standards.

11. Changes to This Policy

okzz may update this privacy policy from time to time. The policy may be revised based on changes to services, adoption of new technology, legal requirements, or user feedback.

For significant changes, we will publish a notice on the website and, where possible, notify registered users directly. Continued use of the service after any changes constitutes acceptance of the new policy.

You are advised to review this page regularly so that you remain informed about the latest privacy policy.

12. Contact & Complaints

For any questions or concerns about this privacy policy, or to exercise your rights regarding your information, please contact us:

Your privacy matters greatly to us. okzz takes every request seriously and is always committed to protecting your information.