okzz Complete
Terms and Conditions

These Terms and Conditions ("Terms") apply to the okzz platform and all of its services. By accessing the okzz website or using any service, you are considered to have given your full consent to these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

okzz is an online casino and betting platform that provides an entertaining gaming experience for users in Bangladesh. Our goal is to give you the best gaming experience in a completely safe, transparent, and responsible environment.

okzz reserves the right to change or update these Terms from time to time. Any changes will be published on the platform before they take effect. If you continue to use the platform after a change, you will be considered to have accepted the new Terms.

2.1 Eligibility to Register

To open an account on okzz, you must meet the following conditions:

• You must be at least 21 years of age.
• You must register with accurate and complete information.
• Each person may open only one account.
• You must operate the account on your own behalf and for your own use.

2.2 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. You are responsible for all activity that takes place on your account. If you suspect any unauthorized use of your account, notify our support team immediately.

2.3 Verification Process

okzz may verify your identity at any time in the interest of security and fraud prevention. You may be asked to submit a national identity card or other documents if required. The withdrawal process may be temporarily suspended until verification is complete.

2.4 Account Closure

You may contact our support team at any time to request closure of your account. okzz also reserves the right to suspend or terminate any account without prior notice in the event of a breach of these Terms.

3.1 Accepted Payment Methods

okzz currently supports transactions through the most popular mobile financial services in Bangladesh. Accepted methods are: bKash, Nagad, Rocket, and Upay. (Note: Rocket is the mobile wallet service of Dutch-Bangla Bank.)

3.2 Minimum Amounts

3.3 Transaction Conditions

• Deposits and withdrawals must be made from a mobile wallet registered in your own name.
• Transactions through third parties are strictly prohibited.
• okzz may request additional information to verify suspicious transactions.
• Applicable wagering requirements must be met before the withdrawal process.

3.4 Technical Issues

okzz will not be directly liable for any delays caused by technical issues with the payment gateway or mobile wallets. However, in such situations our support team is always ready to assist you.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,200 bonus, bringing the total balance to ৳2,200. Depositing ৳26,000 applies the maximum ৳15,000 bonus, bringing the total balance to ৳41,000.

4.2 Wagering Requirements

To withdraw a bonus, you must meet a wagering requirement of 25 times the bonus amount. Wagering is calculated only on the bonus amount, not the deposit amount. Example: ৳1,200 bonus × 25 = ৳30,000 must be wagered before withdrawing bonus winnings.

4.3 General Bonus Terms

• Each bonus offer has a specific validity period, which is stated in the offer description.
• Claiming bonuses by opening multiple accounts from the same person, household, or IP address is prohibited.
• If evidence of bonus abuse or fraud is found, okzz reserves the right to cancel the bonus and suspend the account.
• Whether multiple bonus offers can be applied simultaneously will be clearly stated in the terms of each offer.
• okzz reserves the right to change, suspend, or cancel the bonus program at any time.

4.4 VIP Program

Regular players have the opportunity to participate in the okzz VIP program. There are four tiers — Bronze (weekly cashback up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%), and Platinum (up to 1.2%). Reaching a higher tier depends on your regular activity. Detailed information about VIP benefits will be published separately.

5.1 Fair Play Policy

okzz is committed to maintaining a completely fair and transparent environment. The games used on our platform are operated by third-party audited software providers and use Random Number Generator (RNG) technology. Fair play is a core part of our values.

5.2 Prohibited Activities

The following activities are strictly prohibited on the okzz platform:

• Any form of fraud, manipulation, or attempt to hack the system.
• Abusing bonuses or gaining an advantage by creating multiple accounts.
• Attempting unauthorized access to another user's account.
• Playing games using automated software, bots, or scripts.
• Harassing or discriminating against others on the platform.
• Using the platform for money laundering or illegal financial transactions.

5.3 Consequences of Violations

If any of the above prohibited activities are found to have taken place, okzz may permanently close the relevant account without prior notice and forfeit any pending bonuses or winnings in that account. Information may be provided to law enforcement if necessary.

6.1 Data Collection

okzz collects the necessary personal information for the purposes of registration, verification, and service delivery. This information is kept secure using SSL encryption technology. To learn about our full privacy policy, see the Privacy Policy page.

6.2 Data Use

Your information is used only to operate the service, ensure security, comply with legal obligations, and improve your experience. Personal information is not sold to third parties. However, information may be provided to the relevant authorities where legally required.

6.3 Cookies and Tracking

Our website uses cookies to operate effectively and improve the user experience. By using the platform, you are agreeing to the cookie policy.

okzz believes that entertainment and responsibility can go hand in hand. We give the highest priority to the well-being and mental health of our users.

7.1 Setting Limits

Users can set deposit, wagering, and loss limits on their own account. Contact our support team to set these limits.

7.2 Self-Exclusion

If you feel that your gaming habits are getting out of control, inform our support team to request a self-exclusion service. We will help close your account for a set period or permanently.

7.3 Protection of Minors

We are committed to keeping minors completely away from gaming. If you share your device with family members, log out of your account and use parental control tools.

All content published on the okzz website — logos, designs, text, graphics, software, and other elements — is protected under the intellectual property rights of okzz or the relevant third parties.

• Copying, modifying, or redistributing any content without prior written permission from okzz is prohibited.
• Limited use for personal and non-commercial purposes may be permitted.
• Legal action will be taken if any okzz patent, trademark, or copyright is infringed.

The software and content of third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.) are governed by their respective intellectual property policies.

9.1 Service Availability

okzz strives to provide an uninterrupted service, but the service may be temporarily unavailable due to technical maintenance, cybersecurity issues, or other unforeseen circumstances. okzz will not be held liable for this.

9.2 Gambling-Related Risks

Online gaming and betting carry the risk of financial loss. You are using the platform entirely at your own risk and with full awareness. okzz is not responsible for any financial or psychological harm caused by your gambling.

9.3 Third-Party Services

okzz is not directly responsible for any issues arising from mobile payment gateways, game software providers, or other third-party services. However, we will always assist as an intermediary to help resolve issues.

9.4 Force Majeure

okzz will be exempt from liability if the service is disrupted due to natural disasters, war, government orders, or any other unforeseen event.

10.1 Complaints Process

In the event of any complaint or dispute, please contact our support team first. We provide assistance in Bengali and English 24/7 via live chat and email ([email protected]).

10.2 Resolution Efforts

okzz is committed to resolving any dispute amicably. Our support team will review your complaint seriously and make every effort to reach a fair resolution.

10.3 Contact Channels

For any questions, feedback, or complaints, contact us:

• 24/7 Live Chat — directly on our website
• Email: [email protected]

11.1 Right to Change

okzz may change, amend, or update any part of these Terms at any time. Changes will be considered effective once published on the platform. You are advised to check this page regularly.

11.2 User Consent

If you continue to use the platform after a change to the Terms, you will be considered to have agreed to the new Terms. If you do not wish to accept the new Terms, please request account closure.

11.3 Severability

If any part of these Terms is declared invalid by a court or authority, all remaining Terms will remain fully in effect.